The virus has meant the plumber cannot come back immediately. What might the fault be and how can I fix it? Thanks Martyn. Let's start with the basics - don't take offense, but let's double check that the softener "bypass" valve is in the "service" position.
If I'm mistaken we need more details to be sure we're looking at your very water softener and can find and check the correct manual for it. Generic answer: typically a green button or end of a bypass valve is pushed IN, or a rotating lever is turned so that its arrow points to "Service".
Also one photo per comment if you can post a photo of the softener's ID and data tag that'd help. Conntact: Harveys Water Softeners Website: www. Harvey's non-electric water softener relies simply on the building's water supply pressure to operate. So there's no electrical power to turn on or off. Below are Harvey's instructions for turning the bypass valve to the "ON" position; you can confirm that your valve is properly set so that the handle is in line with the pipe.
Once we're sure the softener is NOT in "bypass" mode, we need to confirm that water is running through it; simple visual inspection of your cold water supply pipes, following from the point of entry at the building, can confirm that probably most-all of your water flows through the softener - so if you have water pressure but no soft water, we then move on to. The red line inside shows you when to refill or re-order your block salt.
If you can see the red line this means it is time to refill the salt in your water softener. Next, if there is a salt block, it's possible that it's stuck in position when it should be settling. If the salt block won't descend, Harvey recommends breaking up any salt fragments or crystals at the bottom of the block:.
They might be stuck or have crystallised. To resolve this, boil a kettle of water and wait 5 - 10 minutes for it to cool it down slightly. Pour about a mugs worth of water around each salt block. Then push any build up down with a plastic or wooden spatula. If there is NO salt in the softener, follow Harvey's salt block replacement instructions illustrated below:. If your softener has salt and is not in bypass mode and has water pressure, try a manual regeneration cycle - initiated by following instructions in the manual under "Manual regeneration" - on the last page in the manual.
If you don't have the manual for your softener you can find a copy at the company's website or from this link:. If you're still stuck with no soft water, because of the COVID pandemic you may not be able to get a quick-response service call on-site, but you should not hesitate to contact the company directly for advice.
In fact the Fleck-Pentair was used on several water softeners sold under various brand names including Fleck, Pentair, Elite, Hydrotech; they all will work similarly. So in our list of softener water softener brands under - F - and - P - above take a look at the Fleck or Pentair control head manual. The Fleck-Pentair was used on several Hydrotech softeners; they all will work similarly. On - by mod - running a regeneration cycle on your InterCity softener.
A regeneration cycle "cleans" the softener resin of minerals that have bound to the resin beads so that during the brine cycle salt molecules instead coat the resin to permit further water softening salt is swapped into the water and calcium and magnesium are swapped out ; But regen won't clean dirt and silt from the brine tank and if the resin beads are exhausted no longer work the softener won't soften water even though it's been through a regen cycle.
A practical approach would be 1. The control head in your second better photo looks like a generic or Culligan type softener head. You can look through some of the free manual downloads available at this website to find a similar control and you'll see how those settings are made. At least some water softener manuals suggest that the resin be replaced periodically - often more frequently than with which just about any consumer will comply. I just sent a comment in but the picture I sent I think is unclear.
Here is a better picture. The model No. I am wondering how to care and operate this water softener efficiently. Some have told us the resin needs cleaning periodically. Is there a manual for this or do you have any advice? Sorry we don't have manuals for water softener brands beginning with J. Antonis Keman water softeners, a Chinese product, do have manuals - you might try the manufacturer first I'm also looking further at www. As a matter of practice I like to keep enough salt in a water softener brine tank that I'm confident the softener won't run out of salt before my next regular inspection date.
So, for example if I inspect the softener brine tank once a month, I would fill to at least a bit above one month's usage. If, for example, your softener is set to pounds of salt per "dose" or per regeneration cycle, and if your softener is set to run a regeneration cycle once a week, and if you are going to inspect your softener once a month, Then you would want to keep at least a bit over pounds of salt in the brine tank.
If you don't already have a manual for your LWTSF - Lakeside Water Treatment industrial series water softener, you can obtain a manual from the company.
Above: photo of the control head for the Master Series Water Conditioner. Above: sketch showing the key controls on the control head for the Master Series Water Conditioner. Trying to understand if I can find any information on May Tech water systems. We have this softener system installed in our house and I can't find any information on it anywhere.. One of our units is leaking and we need to fix it.
All I have is a serial number and a model number but even searching by those two items I'm unable to find anything. Kathy I'll see what else I can find.
What's the country and city where your water softener equipment is installed? Often local water treatment companies buy and re-sell tanks and control heads made by just a few of the larger manufacturers such as Fleck; you could thus look through the equipment photos on this page to see if one of the control heads looks similar.
It's also useful to pinpoint the leak: it may be a simple plumbing connection or an O-ring that can be bought locally and installed by a plumber. Thank you! I'll look through the Fleck models to see if I see anything similar to our control head. I believe it's leaking somewhere in one of the inputs near the control head my husband would know more. Please give us call at and ask for Mike Heatwole.
We will be able to provide you with the information you need as well as recommend a contractor if you are in need of one. We are more than happy to assist! Morton Water Softeners are sold in a range of models such as the Morton M20, M27, M34, MC30, further distinguished by the grains of hardness handled by the equipment.
On by mod - Instructions for replacing the resin in a Mortons Water Softener. John I'll need to look at Morton's instructions, but certainly it is entirely common for there to be a layer of washed gravel in the bottom of a water softener resin tank not in the salt tank.
Details including photo of us washing gravel before installing it in the resin tank are. Nationspure Water Systems distributes their Panamax water treatment equipment desscribed by the company as having a wide range of water treatment capabilities inclding scale deposits hard water , iron in water, dirt, and combinations of water problems. OPINION: as it is not likely that an individual or state-level water treatment equipment vendor is designing and manufacturing unique water treatment equipmenty, if you can't obtain a manual from the company call them first , then you might find help and suitable water softener manuals from a manufacturer of similar equipment or from the generic water treatment and water softeners whose manuals are given.
Above: black granular debris reported by reader Amy as coming out of her NorthStar water softener. Cleaning, service, and possibly resin replacement may be needed for her year-old unit. Or this debris is from a failed water heater anode or from the well. Oct 12, Cassidy said: Can you please help me identify the brand of water softener I have? I've tried searching by everything I can find on the unit and it's not coming back to anything. I can't get any pictures to attach but there's a sticker that says serial number If you could provide any guidance I would appreciate it.
Osmnonicxs, Inc. I manuali Pentair si trovano sotto il marchio "Fleck" - nella pagina sopra - F -. Sorry we don't have manuals for water softener brands beginning with Q. Sorry we don't have manuals for water softener brands beginning with T. These are sold under a variety of water softener brands or names, often with the same model numbers as given below. Sorry we don't have manuals for water softener brands beginning with V. Matt: I'm not certain but there are a couple of companies using "Water Technologies" in their water softener product line, including Watts Water Technologies and Cal Technologies.
Use your browser's "search" function such as ctrl-F to find the word "technologies" on this page to find links to those companies. On by Matt - bad circuit board on Water Technologies water softener. Looks the circuit board has gone bad on this softener.
The name on the side is Water Technologies. Mining Industry. Food and Beverage. Process Treatment. Raw Water Pretreatment. Reactivator Clarifier. Lamella Clarifier. Lime Softeners. Ion Exchange Systems. Condensate Polishing. IGF Stage System. Air Cooled Heat Exchangers. Spray Scrubber. Brine Treatment. Tubular Element Filters. Ion Exchange. Clarifiers and Filters. Reactivator Clarifier for Brine.
Table of Contents Operating Data. Failure to install and operate the system as required will void the warranty. The system will perform at maximum efficiency, when installed and operated as designed. Obtain all the materials and tools needed for the installation before beginning.
Always use the correct tools to install and maintain the system. The installation must conform to local plumbing and electrical codes. Code compliance is the responsibility of the installer or contractor.
High pressure designs are available. Do not expose the system to surging pressures or water hammer. Water hammer will cause damage to the control valves, mineral tanks, and plumbing.
If pressure on outlet exceeds inlet pressure, resin can be flushed into the inlet water supply during the service cycle. A back-pressure of 15 to 20 psi should be maintained on the system at all times. Temperatures at and below freezing will cause damage to tanks, valving and plumbing.
Water expands when it freezes and can cause the tanks and plumbing to burst. Some of the components used in the manufacture of the system will not withstand high temperatures. Do not connect the system down stream of a hot water system. Also protect the outlet of the system from backup of hot water from a water heater or boiler. The volts operates from a normal 15 amp wall outlet receptacle which is properly grounded.
The power reduction transformer supplied with the equipment is UL listed. Conformance to local and National Electrical Codes must be observed and are the responsibility of the installer. The drain from the system must contain a vent, in accordance with the local plumbing codes.
The flow of drain water should be observable. Water softeners use an eduction system to draw the brine into the mineral tank. Back-pressure from overhead drain systems can affect the draw rate of the softener, therefore; it is not recommended to run the drains any higher that 8 feet above the control valve assembly.
On overhead drains, an air gap must be installed in the highest point of the drain line, and local plumbing codes and regulations should be followed. The inlet and outlet valves are utilized to turn off the water to the unit so that the valve and other components can be serviced.
The by-pass valve allows water down stream to the process by-passing the unit so that water can still be supplied, even though it is raw water, should it be needed. These foreign materials can cause damage to the control valve.
The following should be used as a reference for the correct parts against what was received. Different size units have different quantities of the media and style of internal distributors. System-6 and Systems-7 Fleck Controls will have an extra package in the form of a flow meter.
Hardness in the water causes scale to form inside pipes, water heaters or boilers. This scale shortens the life of these products. The most common hardness ions in the water are calcium, magnesium and iron. The media, called resin, in the softener is charged with sodium ions from the brine sodium chloride contained in the brine tank, during the regeneration process. The calcium, magnesium and iron which come in contact with the resin beads, are exchanged for sodium on the resin.
The amount of hardness removed by a softener is determined by the level of salt salt dosage and amount of resin available. The amount of removal capability is referred to as the capacity of the resin. The volume of resin is measured in cubic feet. The salt dosage is normally 5, 10, or 15 pounds per cubic foot. Each grain of hardness is equal to If the hardness of the influent water is tested to be 20 grains ppm , then the 2 cubic foot water softener with 40, grains removal capability can soften 2, gallons of water between regenerations.
Hardness leakage from a water softener is directly proportional the amount of TDS in the inlet supply and the salt dosage provided during regeneration. An example of this: If ppm TDS as CaCO3 is in the influent and a salt dosage of 10 lbs per cubic foot is being used — hardness leakage will be at least 1.
The system should be within 10 feet of an electrical outlet. A floor drain capable of handling the maximum backwash flow rate must be located near the system refer to drain line flow control chart below. Trial fit the control valve to the tank, in order to properly align the control valve and mineral tank to the plumbing. Once loaded, the tank is not easily moved. Locate and connect the brine tank as shown in the installation drawings.
Brine hose and adapter fittings are shipped inside the brine tank. The brine draw hose supplied is 10 feet long. The brine tank must be located on a smooth, clean surface. Do not set on bricks or wooden blocks. The bottom of the brine tank can distort, if placed on an irregular surface, when filled with salt, which could cause damage to the brine tank.
The components for the water softener system are in a list on page 5. Be sure the distributor and standpipe assembly is centered in the tank and is resting on the bottom of the tank.
If needed, cut to proper length. The water will help absorb the shock when the gravel is loaded into the tank. Plug the end of the standpipe to prevent resin or gravel from entering it during the filling process. A funnel kit part is available. Loading gravel and resin: 1. Load the gravel into the mineral tank. Level the gravel.
Load the resin into the mineral tank. Fill the void in the top of the tank with water. Wash all resin from the threads in the top of the tank. Caution: Resin left in threads on top of the tank can cause the valve to cross thread damaging the sealing area and causing leaks.
Assemble the drain line flow control DLFC to the drain line connection on the control valve assembly. A missing flow control can result in resin being washed out of the mineral tank and down the drain.
The o-ring should be removed from the valve base. Connect the drain line from the control valve to the nearest floor drain. If the drain line must be installed overhead, do not exceed 8 feet above the control valve, and provide a vacuum break, before returning to the floor drain. It is recommended that inlet, outlet and by-pass valves be installed on each system.
Note the location of the flow meter in the attached drawing.
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